Begin with the end user in mind to realize the benefits of ERM implementation.

• Improvements in processing efficiency. Where workflow and an ERM system are properly introduced into a transaction-processing environment, substantial savings can be achieved. Apart from a requiring a good implementation, certain conditions have to be met for this to occur, including predictable transactional processes with sufficient end user input. For example, processes with only two or three steps, or processes which are completed within one day, are unlikely to generate large savings because of workflow. But where the processes are longer and/or more complex, the savings can be large. Some private sector implementations report savings of 40%. A key example is in financial sector environments such as life insurance or mortgage application processing, both functions which are predictable, relatively lengthy, complex, and labor intensive. These savings will not occur in management functions, nor in any organization with unpredictable or unstructured processes.
• Archival costs. Usually, paper-based systems require users to archive their inactive or semi-active files. This represents a cost, both for the processes of archiving and retrieval, and in storage facilities. As an ERM system holds most or all documents electronically, the storage and staff costs of maintaining a physical archive are considerably reduced or eliminated for newly created documents. However, there may be reasons why some documents cannot be stored electronically in an ERM system: these may include large size (while large technical drawings, maps etc. can be scanned, it may not be cost-effective) and resolution (it may not be cost-effective to scan documents which require a high resolution, such as X-Ray plates).
• Staff costs. It is possible that staff savings can be identified in document-handling areas such as file centers, and possibly in the mailroom.
• Floor space. In many environments, an ERM system will reduce the amount of office floor space needed (after the ERM system server and storage hardware has been housed). However, the extent to which this saving can be realized will depend on the environment.